Cancellation and Refund Policy

    Last updated: February 18, 2026

    Subscription Cancellation

    You may cancel your subscription anytime.

    Cancellation will stop future billing.

    Your access continues until the current billing period ends.

    Refund Policy

    We offer refunds only if:

    Payment was made accidentally, or service was unavailable due to system error.

    Refund requests must be submitted within 7 days.

    Non-refundable cases

    We do not refund partial usage, subscription already used, or user misuse/violation.

    Processing time

    Approved refunds are processed within 5 to 10 business days.

    Contact

    contact@shomro.com